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Front-End Services

Our front-end processing is an image-based claims tracking and reporting system that provides you with efficiency and cost savings. Our image repository allows secure viewing of medical attachments via the Internet. Images for the current year are available for immediate retrieval. Claim images that fall outside this window are retrievable within a 24-hour turnaround time.

Benefits of our front-end imaging and indexing services include:

Reducing claims processing administrative costs.
Achieving claims control with immediate inventory tracking and an electronic warehouse.
Decreasing administrative costs by eliminating unnecessary paper and off-site storage costs.
Improving data accuracy with less data entry.

Our front-end services can help you support compliance with the turnaround times defined by the Health Insurance Portability and Accountability Act (HIPAA) and Department of Labor, and also help avoid costly penalties.