Electronic Services Information

First Health and Mail Handlers Benefit Plan (MHBP) understands your need to have accurate information quickly so you can provide needed services to your patients. Below you will find helpful information about the electronic services we offer and how to work with us through Emdeon.

Coventry Health Care Provider? Find out about the great e-services available to our Coventry Health Care Providers.


Did You Know?
You can view patient eligibility and claims status through Emdeon® Office
Find out more

Provider e-Services
  Find out all the Provider e-Services First Health and the Mail Handlers Benefit Plan has to offer.

Electronic Claims Submission (EDI)
  First Health's goal is to help providers to get paid quickly and efficiently and, therefore, offer electronic payment options. Submitting claims electronically can save a provider office a significant amount of money whether they are specialists, rural providers or an urban teaching center. Click below for a list of First Health clients that currently accept electronic claims.
Carrier TPA Payor IDs

See the latest Emdeon Office security enhancements
  In December, Emdeon Office initiated improved security enhancements. Providers who use Emdeon Office will be required to set up a "favorites list" for requesting provider IDs. To learn more about these enhancements, click here.

Contact Information
  Not sure where to start or who to contact with a question? Here is some key contact information.

Estimate Your Savings
  Want to get an idea of how much you can save submitting your claims electronically or check eligibility online? Find resources here to help you calculate your savings.

ERA FAQs
  Questions about ERAs? View our FAQs for more information.

Transact.emdeon.com
  The transact.emdeon.com website holds helpful information to assist you in submitting claims electronically. You can find our EDI Fact Sheets for First Health, Mail Handlers Benefit Plan and CCN, which are invaluable references when submitting claims, and Emdeon Regional Seminars, for those wanting more information about Emdeon's services.

Training
  Find the Emdeon Office User's Guide as well as online training to assist you and your staff.

Emdeon Office Technical Requirements
  View the technical requirements to use Emdeon Office.